Marketing Events Logistics Coordinator - Hybrid
Job Details
- Req ID:
- 88720
- Supported Practice:
- Heartland Dental
- Category:
- Marketing
- Location:
- 1200 Network Centre, Effingham, IL 62401
Position Summary:
Hybrid work schedule after training period that WFH will be dependent upon event needs.
The Marketing Events Logistics Coordinator, Marketing Communications Team, will support a fast-growing Marketing Events team and work to provide support to marketing events. The Marketing Events Logistics Coordinator will report to the Marketing Events Manager and partner with the Marketing Events team to deliver world-class virtual and in-person experiences by governing workflow, preparing and implementing support materials for small-scale and large-scale events.
The ideal candidate is a proactive leader who will manage expectations, work cross-functionally within the marketing team as well as other departments, and ensure that materials are completed and delivered on time, both on budget and on brand. Most importantly, this individual should be flexible with the ability to adapt plans while remaining solution focused with a keen eye to detail and customer focus.
This key role will partner with events team members and within and outside of the departmental through a variety of administrative and customer-focused services and will oversee timely delivery of items for internal and external events.
With more than 1,700 dental offices supported across 38 states and the District of Columbia, over 20,000 team members and more than 2,800 supported doctors in our support, Heartland Dental has a proven track record of growth and success. We’re looking for professional individuals who are open, positive, and mentally flexible to join our network of support.
Key Responsibilities:
- Maintain ongoing calendar of events and logistics timelines for the team, communicating updates weekly
- Support getting materials shipped to trade shows, conferences, marketing events, and internal incentive programs
- Maintain and adhere to clear timelines, sending reminders to event owners, as needed
- Partner with Events team program owners to ensure alignment with short-term and long-term needs, including but not limited to rosters, material needs sheets, and timelines
- Track material preparation progress and maintain digital folder of deliverables and deadlines
- Prepare and organize event materials efficiently and accurately so others onsite are easily able to know what is included and how it is used
- Be aware of costs by strategically planning delivery of material shipments with the goal of optimizing savings wherever possible
- Build and maintain working relationships with internal partners and outside vendors
- Provide assistance as needed for Support Office events
- Assume special projects as assigned
Minimum Requirements:
- Hybrid work schedule after training period that WFH will be dependent upon event needs.
- 2+ years in a customer service mindset.
- Strong organizational skills, accuracy, and attention to detail
- Strong verbal and written communication skills
- Ability to interact with others in a collegial manner to accomplish common tasks
- Must be thorough, detail oriented, and have a customer focus with a servant leader mindset
- Weekend/evening work may be needed on rare occasion, depending on event needs
- Proficiency with Microsoft Office suite (PowerPoint, Excel, Outlook, Word)
Desirable Qualifications:
- Efficient & Collaborative
- Strong analytical and problem-solving skills
- Client-facing and customer service expertise, including effective and professional oral and written communication, as well as confident interpersonal interaction
- Ability to lift up to 40 pounds
- Strong computer skills
- Display professionalism
- Self-starter / proactive
- Highly collaborative
We put our people first at Heartland Dental, and that shows in our generous benefits package.
Company retains the sole discretion to change the duties of the position at any time.
We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
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Benefits
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Paid Time Off
-
Paid Holidays
-
Regional Mentors
-
Sponsored Continuing Education Opportunities
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Bonus Program
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Referral Bonus
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Health, Vision, Dental, & Life Benefits
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Discounted Scrubs, Fitness Plans, and More
Personal Stories
“I joined Heartland Dental in 2018 with 13 years of dental experience in search of career and leadership growth, and I’ve gotten that in abundance. The support is never-ending. If you have a vision or a dream, Heartland supports it wholeheartedly. I am blessed to be a part of such an amazing Supported Practice!”
- 2023 Joined the Communications Team
- 2021 Promoted to Regional Manager of Operations supporting Columbia and Aiken, SC and Evan, GA
- 2020 Expanded PMO role to support a second office
- 2018 Promoted to become the office’s Practice Manager of Operations (PMO)
- 2018 Joined Heartland Dental as a Business Assistant
“I joined Heartland Dental in search of a new opportunity and have found so much more than I could have ever imagined. Heartland has provided me invaluable education opportunities that have allowed me to achieve things I never thought possible and do things I never would have imagined.”
- 2023 Promoted to Regional Manager of Operations supporting Charlotte, North Carolina
- 2020 Transitioned to a PMO role supporting newly affiliated practices and new, or De Novo, offices in Charleston, SC
- 2017 Promoted to Practice Manager of Operations (PMO) supporting offices in Melbourne, FL
- 2015 Joined Heartland Dental as an Office Manager
“Beyond supporting me professionally, Heartland allows me to make a difference in my community. Being able to volunteer in Free Dentistry Days has been a huge motivator for me. I am proud to make a difference by helping empower providers to give back.”
- 2023 Founding member of Alliance, Heartland Dental’s gender and sexuality employee-led community
- 2022 Transitioned to Digital Marketing
- 2022 Promoted to Field Marketing Strategist
- 2018 Transitioned to the Regional Marketing Strategist
- 2017 Promoted to Practice Manager of Operations
- 2016 Promoted to Office Manager
- 2014 Joined Heartland Dental as a Business Assistant
“I joined Heartland Dental in search of a new career opportunity. Thanks to the great leaders and developmental courses Heartland offers, I have grown both personally and professionally. I never imagined I would become part of a new and growing department!”
- 2022 Promoted to Payor Relations Supervisor
- 2018 Joined a new, growing department as Payor Relations Lead
- 2016 Promoted to Fee Schedule Manager
- 2014 Promoted to Fee Schedule Supervisor
- 2011 Moved to Dental Insurance Administration department as a Fee Schedule Coordinator
- 2008 Transitioned to a role as a Dental Assistant
- 2007 Joined Heartland Dental as a Business Assistant
Heartland Dental
Heartland Dental provides exceptional service to more than 2,300 supported doctors, across 38 states and over 1,400 offices. Cementing itself as the largest, and still one of the fastest growing, Dental Support Organizations in the United States.
Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and set forth their own clinical care philosophies. But all our partners are united by a common goal: delivering the highest quality dental care and experience.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.